1. Introduction
These Product Safety & Usage Guidelines apply to all inflatable products supplied by Chameleon Inflatables, including jumping castles, water slides, interactive attractions, and commercial inflatables.
Please read these guidelines fully before using any of our products. Following these guidelines is essential to keep users safe and to maintain the longevity of your product. The buyer/operator of the product is responsible for ensuring that all persons using or supervising the inflatable are aware of and comply with this guide.
2. Before Each Use: Pre-Use Inspection
Inspect your inflatable before every use. Check for:
•Any visible damage, tears, punctures, or worn seams
•All anchor points secure and undamaged
•Blower and power cord in good working order, no exposed wiring
•No sharp objects, debris, or hazards in or around the setup area
•All zippers, Velcro, and safety netting intact and functional
If you notice any damage, do not use the product. Contact Chameleon Inflatables to arrange a repair before use resumes.
3. Setup Location
Choose your setup site carefully. The location must be:
•Flat and level — avoid slopes, uneven ground, or surfaces that could destabilise the inflatable
•Clear of sharp objects — sticks, stones, glass, thorns, or other debris
•Free of overhead hazards — power lines, tree branches, roof edges, or sharp fixtures
•Adequately sized — leave a minimum clearance of 2 metres around all sides of the inflatable
•Away from water sources — unless the product is specifically designed for water use
•Away from open flames, heat sources, and barbecues
Ground Protection
Always place a ground sheet or tarpaulin under the inflatable to protect the base from abrasion, moisture, and small debris. Ground sheets are available for purchase from Chameleon Inflatables.
4. Anchoring
All inflatables must be securely anchored to prevent the product lifting or moving during use.
On Grass or Soft Ground
•Use the provided ground stakes through every anchor point
•Stakes must be fully driven into the ground at an angle away from the inflatable
•Never leave stakes partially protruding above ground level
On Hard Surfaces (Tar, Concrete, Paving)
•Use sandbags or weighted anchors — minimum 15 kg per anchor point
•Never use the inflatable on hard surfaces without proper weighting
•Use a ground sheet to protect the base from abrasion
Never operate an inflatable that is not properly anchored.
5. Weather Conditions
Safe weather assessment is critical. Do not use the inflatable in the following conditions:
Wind
•Maximum safe wind speed: 25 km/h
•Use an anemometer or check current wind speed via a reliable weather service
•If in doubt, deflate and secure the inflatable
•Sudden gusts can cause serious injury or damage
Rain, Lightning & Storms
•Do not use during rain, thunderstorms, or lightning
•Water combined with typical PVC inflatables creates a dangerous slipping hazard (except water-specific products)
•Lightning is an extreme electrical hazard — evacuate the inflatable and disconnect the blower immediately if a storm approaches
Heat
•Avoid use during extreme heat (above 35°C) — inflatable surfaces can become very hot
•Shade or early-morning use is preferable in hot weather
6. Blower Operation
The blower must run continuously during use. Inflatables deflate within seconds without active airflow.
•Use only the blower supplied with the inflatable (or one of equivalent specification)
•Connect to a stable power source — avoid extension cords longer than necessary
•Keep the power cord away from high-traffic areas to prevent trip hazards
•Never allow children to tamper with the blower or power cord
•If a generator is used, ensure it is properly earthed and fuelled safely
•Load-shedding: have an alternative power source ready, or cease use when power is unavailable
7. Supervision
Adult supervision is mandatory at all times during use.
•Assign at least one responsible adult supervisor per inflatable, minimum
•For larger inflatables or commercial events, increase the number of supervisors proportionally
•Supervisors must be sober, attentive, and free from distractions (no phone use during supervision)
•Supervisors must know how to evacuate the inflatable in an emergency
•Never leave users unattended, even briefly
8. User Rules
Enforce the following rules for all users:
Before Entering
•Remove shoes, glasses, jewellery, watches, belts, keys, cell phones, and any sharp objects
•Empty pockets
•Tie back long hair
•No food, drinks, chewing gum, or sweets
•No pets
During Use
•No rough play, pushing, or fighting
•No somersaults, flips, or dangerous manoeuvres
•No climbing on walls, netting, or support columns
•No sitting or lying on entrance/exit points
•Users should enter and exit in an orderly manner
•Do not use if feeling unwell, dizzy, or after a heavy meal
Prohibited Users
The following persons must not use the inflatable:
•Persons under the influence of alcohol or drugs
•Pregnant women
•Persons with back, neck, or joint injuries
•Persons with heart conditions
•Persons with a history of seizures or vertigo
9. Capacity, Age & User Separation
Each Chameleon Inflatables product has recommended user limits. Please refer to the product information, quote, or invoice for specific guidance on your unit. If you are unsure, contact us before use.
General Guidelines
•Do not exceed the stated maximum number of users at one time
•Respect stated age ranges — mixing ages can cause injuries to smaller children
•For inflatables used by mixed age groups, rotate users by age/size:
•Small children (3–7 years) should use the inflatable separately from older children
•Very young children (under 3) should be accompanied by a supervising adult, or not use the inflatable at all
•Teenagers and adults should not use inflatables designed for young children
•Respect weight limits — overloading can damage the product and cause injury
Recommendation: If exact user limits are not stated for your product, err on the side of caution. Fewer users per rotation is always safer.
10. Water Slides & Water Inflatables
Additional safety measures apply to products designed for water use:
•Constant adult supervision is even more critical near water
•Check water depth at landing areas — should not exceed safe depth per product guidance
•Ensure water source (hose, pump) is secure and does not create trip hazards
•Keep surrounding surfaces non-slip — use mats where possible at entry/exit points
•Do not allow running around the base of the slide
•Users must exit the pool/splash area promptly after landing
•One user on the slide at a time unless specifically designed for multiple users
•No diving headfirst unless the product explicitly allows it
•Be aware that wet surfaces are more slippery on climb-up areas and platforms — enforce slower, careful climbing
11. Interactive & Sports Inflatables
Products such as gladiator arenas, bungee runs, obstacle courses, and sports games have additional requirements:
•Users must be roughly equal in size and skill
•Protective clothing is recommended for contact-based games
•No elbow strikes, kicks, or deliberate impacts to head/face
•Clear rules must be explained to all users before play
•Stop play immediately if any participant appears distressed, injured, or at risk
12. Emergency Procedures
Rapid Deflation
If the inflatable begins to deflate unexpectedly:
1. Calmly direct all users to the nearest exit
2. Check that the blower is still running and powered
3. Check for visible punctures or disconnected air tubes
4. Do not re-enter until the cause has been identified and resolved
Injury
If an injury occurs:
1. Stop use immediately
2. Clear the inflatable of all users
3. Administer first aid or call emergency services as appropriate
4. Record the incident (date, time, nature of injury, users involved)
Fire or Electrical Fault
1. Evacuate all users immediately
2. Disconnect the blower from the power source
3. Call emergency services if the situation is serious
13. Takedown & Packing
After use:
1. Clear all users from the inflatable
2. Turn off and disconnect the blower
3. Open all deflation valves
4. Fold the inflatable neatly along its seams when fully deflated
5. Ensure the inflatable is completely dry before packing — storing wet inflatables causes mould and PVC damage
6. Remove all anchors, stakes, or sandbags
7. Pack in the supplied carry bag or storage container
14. Cleaning & Maintenance
•Wipe down with a mild soap and warm water solution after each use
•Do not use harsh chemicals, solvents, or abrasive cleaners
•Allow to air-dry completely before packing away
•Check for and remove any dirt, leaves, or debris that could cause wear
•Inspect seams, Velcro, and zips regularly for signs of wear
15. Storage
•Store in a cool, dry, well-ventilated space
•Keep away from direct sunlight, extreme heat, and damp environments
•Store elevated from the floor on a pallet or shelf if possible
•Keep away from pests and rodents that may chew through PVC
•Do not stack heavy items on top of a stored inflatable
16. When to Contact Chameleon Inflatables
Please contact us as soon as possible if:
•You notice any damage, tear, or defect during inspection
•Your blower is not working correctly
•You need clarification on safe use of your product
•You would like to book a repair or service inspection
•You are uncertain whether it is safe to use the inflatable
Contact details:
•Email: sales@chameleoninflatables.co.za
•Phone: +27 83 589 0574
•WhatsApp: +27 83 589 0574
17. Acknowledgement
By using any Chameleon Inflatables product, you acknowledge that you have read, understood, and agree to follow these Product Safety & Usage Guidelines. Failure to follow these guidelines can result in injury, property damage, and may void your warranty.
These guidelines are provided for your safety. When in doubt, always err on the side of caution.
